Allocations Officer / Administrator

Ampthill, Bedford
£11,973 per annum
09 Feb 2018
23 Feb 2018
Contract Type
Part Time

Allocations Officer / Administrator
£11,973 per annum (£22,500 p.a. FTE)
Part time - 18.75 hours per week

Fixed term contract for up to 12 months 
8.45am-5.00pm Monday & Tuesday, Wednesday 8.45am – 1.00pm
Our client is an innovative leading provider and developer of affordable housing and related services in Bedfordshire, Northamptonshire and Buckinghamshire, managing around 11,000 properties.
They’re currently looking for an Allocations Officer to join their Housing and Support Services team to assist in the delivery of the lettings service. The post holder will deal with incoming enquiries, voids, applications, allocations, under occupancy and mutual exchanges.
Dealing with incoming enquiries, you’ll work closely with tenants to process new applications, conduct pre-tenancy interviews, and check applications including eligibility for re-housing. You will also be involved in promoting options for tenants to move or downsize to smaller properties. Providing clerical support, you’ll carry out a range of admin duties to include the preparation of documents relating to offers and new tenancies.
The successful candidate will already have experience of working in a busy office within a customer facing environment.  Educated to GCSE level (or equivalent) you’ll have the skills to plan and prioritise work, follow procedures and liaise effectively with staff, tenants and external organisations.
An interest in housing is desirable and ideally you’ll have an understanding of local housing needs and problems. You’ll also need a flexible approach to working hours and the ability to travel effectively and efficiently to other sites when necessary.
Keywords: Allocations, Housing, Administrator, Customer Service, Social Housing, Admin