Apprentice Cashier - South West Stores

Would you like the opportunity to deliver amazing customer service, meet and greet our customers and make their day? Would you like to be the face of the British Banking Revolution? Then come and join our apprenticeship programme at Metro Bank! If you are 18 years old or above and are able to commute to our South West Stores in the below listed locations, then read on!

Basingstoke, Epsom, Guildford, Kingston, Newbury, Reading, Staines, Sutton & Windsor

At Metro Bank we are looking for Apprentice Cashiers who can display an outstanding attitude towards learning and provide genuinely professional and amazing customer service. Our store colleagues focus on the customer all the time, every time, because they care about our customers, and we get rid of any stupid bank rules that get in the way of them doing that. That is why we offer instant account opening with a debit card, PIN and cheque book issued on the spot. How amazing is that?

So what will you be doing?...

• Greeting and welcoming customers
• Working on the counter line and handling cash and cheques
• Helping customers with our amazing Magic Money Machines
• Finding solutions for customers and advising them on our services
• Participating in our store events (including Kids Rock, Dogs Rule, Grand Openings, Metro Money Zone)

We always support colleagues to develop their skills. But to be successful in this job you really do need to already be able to do most of these wonderful things...

• Passionate about providing unparalleled levels of service and convenience for customers
• Prepared to stick at something - we get nervous if someone has jumped from job to job
• Able to work and learn quickly in a fast paced, fun and dynamic environment

We hire for attitude and train for skill, so what can I expect from the apprenticeship programme?

Right from the start, you'll work towards achieving a Level 2 Financial Services Customer Advisor qualification, where you'll think like a retailer whilst becoming the most professional banker. You'll also have an opportunity to do Functional Skills in English and Maths (equivalent to GCSEs at grade A-C) if you don't already have them.

Learning to be an amazing Cashier (accredited by City and Guilds) is one part of the programme, where you learn how to use our banking systems and deliver amazing customer service that creates fans with every interaction.

IMPORTANT FOOTNOTE;
Thanks for reading our job advert. We do our very best to bring to life what it's like working as part of the team at Metro Bank. We also know that sometimes some candidates (especially women, research tells us) may be put off applying for a job unless they think they can tick every box. So if you are really excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet??? go on??? why not give it a whirl? Good luck!