IT Assistant Manager

This is a leading tour operator based in South East London with more than 10-years' experience in the travel industry . Although they specialise in Cuba, they recently launched several new destinations through their own brand to diversify their portfolio.

They are looking for a dedicated IT Assistant Manager to report to our IT Manager. They will be responsible and accountable for the smooth running of their computer systems within limits and requirements, specifications, costs, and timelines. They will help supervise the implementation and maintenance of the company's computing needs.

You will have proven IT skills, a professional manner, relevant professional experience and a detailed knowledge of the industry's best practice processes.

Role Description;

- Maintain, support and upgrade the core IT infrastructure under the direction of the IT Manager
- Provide Systems Administration, including maintaining user/group accounts, user configuration, trouble-shooting access problems and completion of on-site documentation
- Assist in Server infrastructure management, performance monitoring, Operating System upgrades and troubleshooting
- Ensure effective support for other systems inc back office, sales, marketing, accounting & HR applications
- Implement and coordinate systems, policies, and procedures
- Ensure security of data, network access and backup systems
- Identify problematic areas and implement strategic solutions
- Audit systems and assess their outcomes
- Preserve assets, information security and control structures
- Liaise with the developers' team to configure and manage the DevOps environments

Experience / Qualifications
- Excellent knowledge of technical management, information analysis and computer hardware/software systems
- Expertise in data management and governance
- Hands-on experience with computer network administration & installation

Skill / Requirements :

- Previous experience within a similar role
- Comfortable working in an agile environment
- Excellent communication skills
- Excellent English
- Attention to detail
- Ability to work under pressure
- Confident, professional and friendly personality

Technical Skills
- Cloud Computing
- Microsoft Azure
- Windows 10 and Windows Server 2012+
- Virtualisation (Hyper-V)
- Active Directory and GPO design and management
- Microsoft SQL Server administration
- Office 365
- SharePoint Online
- Network Setup and Administration (LANs, WANs, TCP/IP, NAT, Routing, VPNs, Firewall, Security)
- Network Hardware (Routers, Switches, Wifi AP and other associated hardware)
- DevOps (Visual Studio Team Services)
- Powershell for automation of regular tasks and services
- Ability to troubleshoot and repair hardware equipment, e. PC, Server, Printer, Switch, Router

Benefits
- Your Birthday on us!
- Holidays: 28 days inc public holidays. Extra day off every year (up to 33 days)
- Professional development
- Bonus
- Access to Discounted Holidays

Once you have uploaded your CV, you will be emailed a link to continue to the next stage