Accounts Software Support
- Recruiter
- Anonymous
- Location
- Farnborough
- Salary
- cGBP25k + standard bens
- Posted
- 08 Feb 2018
- Closes
- 08 Mar 2018
- Sectors
- Accountancy
- Contract Type
- Permanent
- Hours
- Full Time
Applications Support of finance software
This role would best suit someone who has knowledge of accountancy gained through something like an AAT course but really wants to instead be working in the IT field. You will be providing telephone and online support to users of finance software on how to carry out their tasks. It can if interested lead into a more training orientated role in future.
The product is browser based so there are few "technical" support issues they are all either functional "how do i do x" type calls or related to lost forgotten passwords etc (easily dealt with).
You must live within an easy commute of this growing Farnborough based company (walkable from Farnborough Main and Farnborough North stations), have a strong customer service ethos, demonstrable knowledge of accounts terminology etc and have both a clear telephone manner and decent spelling/sentence construction (as some support given electronically)
This role would best suit someone who has knowledge of accountancy gained through something like an AAT course but really wants to instead be working in the IT field. You will be providing telephone and online support to users of finance software on how to carry out their tasks. It can if interested lead into a more training orientated role in future.
The product is browser based so there are few "technical" support issues they are all either functional "how do i do x" type calls or related to lost forgotten passwords etc (easily dealt with).
You must live within an easy commute of this growing Farnborough based company (walkable from Farnborough Main and Farnborough North stations), have a strong customer service ethos, demonstrable knowledge of accounts terminology etc and have both a clear telephone manner and decent spelling/sentence construction (as some support given electronically)