Event Operations Executive

Operations Department: Assist the Portfolio Heads with specific event organisational tasks including:

- Create an exhibition floor plan, Exhibitor Manual and Delegate Pack
- Manage all Delegate bookings including; updating the CRM system, raising an invoice, taking payment, sending Delegate Pack and provide regular event updates
- Manage all Exhibitor / Sponsor bookings including; updating the CRM system, raising an invoice, taking payment, updating the exhibition floor plan, sending the Exhibitor Manual, provide regular updates and obtain all necessary forms and requirements
- Conduct competitor event research
- Research, negotiate and manage contracts with event suppliers including freight forwarders
- Update the event budget and event supplier payment sheet
-Update the event website with new sponsor logos and profiles, hotel booking information, venue information and exhibitor listings
- Manage all event stock and ensure the event delivery team have all items packed prior to travel
- Print all attendee badges and manage the badge printing supplier
- Conduct all post event work including: finalising the attendee list, distributing the speaker presentations, sending the thank you email, type up delegate feedback, summarise feedback and record the post-event meeting
- Attend events as and when required to manage registration desk and ensure general smooth running of the event
- Liaise with team members to ensure they receive up to date and correct information in a timely manner

General Office:

- Telephone - answer the general line and take any messages / forward any calls
- Create all booking forms for sales team
- CRM system - Input/edit contact information on our central database as and when required

Location: Burnham