Hospitality Manager

Hospitality Manager (maternity cover)

Campus Infrastructure and Operational Support Services

An exciting full time (12 month maternity cover) post is available in the Hospitality Team from 19 March 2018 on a fixed term basis until 18 March 2019

The University of Exeter is a member of the prestigious Russell Group of research-intensive universities.  We combine world-class teaching with world-class research, and have achieved a Gold rating in the Teaching Excellence Framework Award 2017. The University of Exeter has over 22,000 students and 4600 staff from 180 different countries and has been rated the WhatUni2017 International Student Choice. Our research focuses on some of the most fundamental issues facing humankind today, with 98% of our research rated as being of international quality in the 2014 Research Excellence Framework. Fifty percent of our organisation is made up of Professional Services support staff that partner closely with the Academic colleges to ensure we achieve our strategy and vision.

Flexible working hours are necessary in this role to ensure successful event delivery. You will be required to work any 5 days from 7, including evening and weekend work.

You will be responsible for:

• assisting the Hospitality Manager to ensure the smooth operation of the business
• leading by example you’ll pass on your high standards to the team and ensure they are at the top of their game
• delivering excellent customer service
• supporting the Hospitality Manager in training new team members
• creating and implementing business plans to help build the business

As a representative of an award winning team you will be expected to:

• be a proactive individual
• be well organised with excellent attention to detail for event delivery
• ideally have previous experience as a Deputy or Assistant Manager in a hospitality environment
• have first rate communication skills and the ability to lead from the front as well as managing a large team of casual and contract employees
• be friendly and outgoing, whilst driven to succeed

The starting salary will be from £20,411 on Grade D, depending on qualifications and experience.

The University offers some fantastic benefits including 39 days leave per year, options for flexible working, numerous discounts at leading retailers, onsite gym, cycle to work scheme and a stunning campus environment in the heart of Exeter. If you are not currently in Exeter please have a look at our website for some further information on what a beautiful part of the country we are based in.

The University of Exeter is an equal opportunity employer.  We are officially recognised as a Disability Confident employer and an Athena Swan accredited institution.  Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented in the workforce.