Office Administrator

An excellent opportunity for an experienced Office Administrator to join a well-established company based in Birmingham!

The company are experts when it comes to temperature monitoring, and any other data requirements within our core industries.  They provide first-class wireless products for all temperature monitoring purposes throughout the entire cold chain. They care deeply about the products they sell and the customers they serve.  They believe in providing a quality service and do their utmost to ensure they meet their client’s needs every step along the way.  They have a team of industry experts that share their vision, and that’s what makes them the UK’s leading independent wireless technology provider.

The Role:

• Sales Order processing – Managing & Processing orders from PO to invoice.  Includes deployment of customer satisfaction surveys.
• Purchasing process – Purchasing various goods from suppliers & managing scheduled deliveries.
• Accounts Reconciliation – Including Invoicing and credit control/chasing payments and company expenses.
• Manage central email inboxes – ensure that emails are dealt with or forwarded to the relevant person and filed appropriately.
• Assist the sales team with generating quotations and following up opportunities
• Customer Service - Answering office phone calls, dealing with general enquiries and forwarding to the relevant team member.
• Manage Office Supplies – Stationary, Product Stock Levels, Engineer Van Stock Levels & Other Materials as required.
• CRM Management – Data cleansing and reporting.
• HR Records – Maintain Employee records including holiday records.
• Manage your time effectively to achieve planned diary commitments.
• To attend relevant courses if requested to do so, including and not limited to Health & Safety courses.
• To behave at all times in such a way as to foster a positive image of the Company and colleagues.
• Identifying possible new sales opportunities at existing or new customers and report these to the Sales Manager to follow up on.
• To participate actively in the company appraisal system.
• To notify management of any perceived difficulties within the process.
• To undertake additional responsibilities as deemed appropriate.
• To provide input into JTF Wireless process and product improvements.

Full training to carry out aspects of this role will be provided

The Candidate:

• Sales order processing/credit control experience essential – minimum 1 year.
• Good Microsoft Office ability and experience essential.
• Excellent phone manner essential.
• Good understanding of PC Software and common operating systems.
• The ability to be able to work independently and unsupervised.
• To be able to update and maintain detailed records.
• Good organizational skills to achieve role requirements.

In return the company is offering a Competitive Salary of £17,000 - £20,000 Per Annum depending on experience, Working 37.5 Hours Per week.

If you feel that you have the relevant skills/attributes to fulfil this role then please apply now!