Customer Service Advisors

The Role

Teleperformance is working with Close Brothers Premium Finance which is part of Close Brothers, a leading UK merchant banking group. We provide financial stability to our customers through a range of products and we pride ourselves on giving both our brokers and their clients the best possible service and support.

Working as an Inbound Customer Service Advisor in a busy fast paced environment you will handle any customer queries efficiently and always be compliant with all applicable regulations. Working as part of a team you will be proactive and resolutions driven in your approach, ultimately ensuring Close Brothers Premium Finance is seen as a company that is easy to do business with.

Previous financial experience would be desirable. The right candidate would have good numeracy and literacy skills and a confident professional manner to represent the company. You will deal with direct customers, brokers and also various internal departments adapting each time to deliver complex information in clear and concise manner.

Our callers want to talk to people with personality. People who’ll listen, ask the right questions and offer the solutions that leave them smiling. That’s why we’ll encourage you to be yourself in our fast-moving, fast-growing business.

We have a wide range of customer service advisor roles available. We need great people with customer service experience and good computer skills to fill them. Bring your experience and enthusiasm and you’ll have the chance to support some of the world’s leading brands.

Comprehensive training, opportunities to progress, child care vouchers, recognition schemes and discounts on top retail brands are just a few of the benefits on offer.

For contact centre roles with the human touch, apply today and find out about the things that make Teleperformance a great place to work.

Who are we?

Teleperformance is the Worldwide leader in multichannel customer experience management. We work on behalf of prominent brands throughout the globe to deliver great customer service and solutions on their behalf. We’ve been doing this since 1978, and every year we interact with more than 35% of the world population. Our philosophy is transforming passion into Excellence!

At Teleperformance we encourage our people to learn, work and grow within the business. For example, we offer courses and academies to support career progression. A large proportion of our managers, trainers and other key team members started with us as advisors. If you’re looking for a career this could be a great opportunity to get you started.