Chippenham or Oxford based
£25,086 - £27,594 + £750 car allowance
Permanent, 37 hours per week
Passionate about great places to live. GreenSquare Group develops a range of new homes – for rent, shared ownership, and sale – and provides housing management, care and support, and commercial property services.
We have an exciting opportunity for a Leasehold Officer to provide a high quality, cost effective and efficient service to the Group’s leaseholders.
Working within our service charge and leasehold team you will ensure customers are managed in accordance with current regulatory and statutory requirements and in line with individual lease provisions. Providing specialist advice and support around leasehold matters and service charges to colleagues within the group you will also have a strong commitment to customer service and overall service excellence.
Other duties will include dealing with lease breaches, permissions, staircasing, sales, deeds of variation and other legal enquiries, working with colleagues across the business to manage these areas efficiently. You will also carry out estate and block inspections and periodic visit to sites, working with leaseholders and managing agents where applicable. In addition, you will also have full responsibility for income collection, taking appropriate action and preparing and presenting cases in court.
Our ideal candidate will have a good general or technical education beyond GCSE e.g. 2 or more A Levels/NVQ 3 or vocabulary, verbal reasoning and numerical skills to the equivalent ability level. Good working knowledge of relevant service charge legislation; to include Commonhold and Leasehold Reform Act 2002 and the ability to interpret residential and commercial leases, management and service level agreements are essential. Demonstrable record of delivering excellent customer service as well as service charge management experience is also required.
Due to the nature of the role a full, clean driving licence and the ability to attend some evening meetings occasional weekend working will be necessary.