Customer Service & Contracts Manager – Leading Manufacturer 

Customer Service & Contracts Manager – Leading Manufacturer 
Staveley, Nr Chesterfield (with occasional travel to customer sites) 

Are you looking to challenge yourself as a Customer Service & Contracts Manager? Want to develop a rewarding career with a family-oriented business? If so, our client wants to hear from you. 

The Company: 

Our client is part of a leading group who are market leaders in the supply of valves, fittings and flow control equipment to the Water, Waste Water, Oil, Gas and Fire Protection industries throughout the world. 

They are now looking for a Customer Service & Contracts Manager to join their friendly team in Staveley. 

The Benefits: 

- Salary of £35,000 - £45,000 
- Pension scheme 
- Life assurance 
- Annual awards ceremony 
- 33 days’ holiday per annum 

Fostering a team-focused environment, our client puts a strong emphasis on training and development to ensure that their people realise their full potential. 

What’s more, our client recognises and rewards hard work and holds an annual awards ceremony to celebrate their employees. 

You will have the chance to make a positive impact on key commercial relationships and directly contribute to our client’s ongoing success. 

The Role: 

As the Customer Service & Contracts Manager, you will oversee the commercial offers made to customers and ensure that a first-class service is delivered. 

Specifically, you will: 

- Manage, coach and support a team of dedicated sales and administration staff 
- Oversee the preparation of timely quotations 
- Prepare major contract bids 
- Oversee the price list 
- Ensure that ISO procedures are followed 
- Assist customers with technical queries 
- Occasionally visit key customers 

About You: 

To be considered as a Customer Service & Contracts Manager, you will need: 

- A customer service background 
- Previous commercial and sales management experience 
- To live within a commutable distance of our client’s Staveley office, or be willing to relocate 
- A strategic mindset 
- Excellent communication skills 

Ideally, you will have a degree level qualification in engineering, but this is not essential. Previous engineering experience would also be beneficial. 

Our client is eager to hear from individuals with experience as a Contracts Manager, Engineering Contracts Manager, Commercial Contracts Manager, Bid Manager, Technical Bid Manager or Key Account Manager. 

Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. 

So, if you’re seeking your next step as a Customer Service & Contracts Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.