Control Centre Operator
- Recruiter
- Brook Street
- Location
- Nottingham, Nottinghamshire, England
- Salary
- Up to £12.09 per hour + holiday pay, pension scheme, parking
- Posted
- 30 Jan 2018
- Closes
- 27 Feb 2018
- Ref
- HA9313
- Contact
- Claire Herbert
- Contract Type
- Temporary
- Hours
- Full Time
Our public sector client requires support within their busy control centre on a temporary basis
Our client is based in Nottingham close to Junction 26 of the M1 at Nottingham Business Park. They offer a great working environment along with a competitive pay rate.
The roles are on a temporary basis for approx 3-6 months with the possibility of a permanent position should you wish to apply. There are shift patterns and these involve working 6 days followed by 3 days off.
As a control centre operator you will be responsible for providing a comprehensive support to the established team to ensure the smooth running of the control centre.
Duties may include but not be limited to
Making and receiving calls to support the team with speaking to breakdown companies, making calls to emergency services to request attendance or update regarding an incident, speaking to internal steakholders
Providing information on incidents for managers so they can update the Press information.
Viewing CCTV to check hotspots and sensors to detect queues and incidents
Giving safety advice via sos phones
Writing of notes to account for information regarding the incident to ensure an accurate log is kept from start to finish
Ideal candidates will have excellent communication skills and be pro-active and calm under pressure whilst working in a fast paced changeable environment.
Our client requires the following essential skills
Excellent communication skills
Ability to work under pressure
Accurate typing skills
Desirable experience is as follows
experience working within a traffic management company, the prison service, council or on a helpdesk is advantageous for transferable skills
The pay rate is £12 per hour and benefits include holiday pay, pension scheme, onsite parking, changing room, showers and lockers on site and there is also a bike shed.
Please apply online with your CV in word format or email quoting the reference number HA9313 with your CV