Team Leaders: Support Housing and Homelessness Prevention

Team Leaders: Support Housing and Homelessness Prevention
Salary range £25,000 to £30,000 per annum, plus benefits

CAYSH is a registered charity which has been operating since 1981 and provides services to young people between 16-21 delivering accommodation, advice and support services for young people facing homelessness. Each night we provide a safe place to stay for over 180 young people

We are recruiting Team Leaders to provide direct line management to Advice and Support Officers and Engagement Officers, based in projects and services across North and South London and to assist the Operations Managers in delivering effective supported housing and homelessness prevention services.

The successful applicant will develop and implement service delivery plans and ensure that service user support plans are in place and designed to meet service users' needs. If appointed, you will be responsible for assessing and monitoring quality and ensuring contract compliance.

In the role you will line manage, develop and motivate team members and instigate managerial processes to address underperformance and poor conduct/behaviour.

You will participate in the review, development and implementation of policy and procedure and lead the team to implement safeguarding and child protection practices, as well as providing guidance where concern is identified. As a Team Leader you will support service users who have complex needs and will coordinate their support provision.

You will assist the Operations Manager to investigate and resolve complaints from service users, members of the community, internal and external agencies.

To succeed in the role you will have extensive experience of providing supported housing services to young people or experience in homelessness prevention, knowledge of health and safety, safeguarding practices and housing management. You must also have the ability to supervise the work of others and motivate people.

Postholders participate on the out of hours, duty manager rota, for which an allowance is payable. You will need to be able to travel across our services.

We cannot work with anyone who has been disqualified from working with children or subject to sanctions imposed by a regulatory or professional body. The post is exempt from the Rehabilitation of Offenders Act 1974, therefore any convictions, cautions, or bind-overs need to be declared, including any that would normally be regarded as spent.

Closing date: 9am, Monday 5th February 2018
Interviews will be held during the week commencing 19th February 2018

To apply for this post, please click the apply button

Please note that CVs will not be accepted and we will not accept referrals from agencies.