Brook Street

Service Desk Analyst

Recruiter
Location
Derby, Derbyshire, England
Salary
Negotiable
Posted
18 Jan 2018
Closes
15 Feb 2018
Ref
HB9781
Contact
Debbie
Contract Type
Temporary
Hours
Full Time

Excellent opportunity for a Service Desk Analyst working for the public sector.
The successful applicant will enjoy working in modern offices in Ripley for a 4 month basis.

The Service Desk will act as Single Point of Contact for Information Services, and is responsible for logging and handling all IS Incidents, Requests and general queries using software tools. The Service Desk maintains record on IS users and assets. The Service Desk provide a communications interface between the IS Department and all IS customers and suppliers.

The successful applicant must have experience of using Service Desk Software e. BMC Remedy, LANDesk. Ability to be flexible and respond to changing demands in worklaod
Priotising tasks
Competance in Microsoft Office products.

The successful applicant must have excellent communication skills both verbal and written, able to learn and understand new systems and services.

2 years experience of working in a IT Service Desk environment
Knowledge of Service Managerment and excellent problem solving skills

Salary £9 per hour
Contact Debbie Beer at Brook Street on 01332 201977 for immediate interview
Tel 01332 201977

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