Key Account Manager / Sales Development Manager / B2B KAM

Job Title: Key Account Manager

Salary: £30,000 - £40,000 per annum depending on experience

Location: Home based

Job Type: Full Time, Permanent

Job Role:

The Company offers a range of products and services designed to help businesses across the UK manage their resources and waste in a more sustainable and compliant way. They are currently recruiting for a Key Account Manager to work from their head office based in Brentwood, Essex.

The Key Account Manager will be undertaking active sales and account management duties. Managing a specific portfolio of named client accounts, with the requisite function of increasing the revenue/profit generated from these accounts in line with agreed targets. To ensure a business wide best practice, and knowledge sharing culture is actively embraced.

Key Responsibilities:

Individual Contribution

• Customer liaison
• Understanding of Customers - Full understanding of the customer and their portfolio
• Growth & Retention - Retention is prime objective - Securing/retaining fixed term agreements / contracts within current customer base
• Regular review meetings - Set agenda and minuted to include regular site visit
• Legislative Increases - Essential that all customers are prepped in advance of annual increase
• Customer Development Plans - Ensure customer account is run in line with the CDP
• Management Information - Checking and distributing reports / Compiling if necessary
• Invoicing - AM's are responsible for correct invoicing and prompt payment
• Internal Reporting - Weekly Progress Reports / Diary Management / Mileage & Expense Forms - Completion of internal company documentation
• Customer Information / Files - Recording of visits, telephone calls and written communications within the company database and ensure compliance details are kept up to date
• Profit & Loss
• Oversee that quotations are issued in a timely and efficient manner
• Ensuring that any deadlines issued, internally or externally, are met
• Completion of, or obtaining, customer purchase orders
• Attending and representing the company at selected exhibitions and conferences
• Assisting the Customer Service Team to carry out their role effectively and efficiently
• Assist with the speedy resolution of customer invoice queries
• Identify, pursue new growth opportunities within a specified client portfolio
• Retain and increase sales within existing customer base through a year on year percentage growth on sales
• To establish and maintain strong customer relationship to make us the first choice for their waste management requirements
• Present a clean and dynamic company image

Event Management (where applicable)

• Plan, organise and manage events at customer sites
• Provide any management reports including full P&L for evens

Skills and Experience required:

• Comparable B2B Account Management experience
• An understanding and/or experience of waste management operations is desirable
• Knowledge and understanding of waste management solutions and legislation
• A very personable 'can do' attitude
• A proven ability to maintain focused on client delivery
• Good influencing and interpersonal skills with proven ability to quickly build relationships with clients
• Demonstrates initiative and the ability to multi-task
• Excellent verbal and written communication skills
• Commercially aware and takes pride in the quality and standard of their work
• PC literate with good knowledge of IT systems and full Microsoft Office suite

Please click the APPLY button to send your CV and Cover Letter for this role.

Candidates with the relevant experience or job titles of; Key Account Manager, Waste Management Account Management, Waste Management Solutions, B2B Sales Account Manager, Senior Account Manager, Sales Development Manager, Senior BDM, National Business Development Manager, Senior Account Manager, Key Accounts, Internal Sales Manager, Business Development, Senior Sales Executive, Commercial Sales Manager, Key Sales, Regional Sales, Sales Professional, Senior Account Manager may also be considered for this role.