ICT Customer Liaison Support Officer
- Recruiter
- Brook Street
- Location
- Newcastle upon Tyne, Tyne and Wear, England
- Salary
- £11.35 - £12.35 per hour
- Posted
- 05 Jan 2018
- Closes
- 02 Feb 2018
- Ref
- HC5978
- Contact
- Newcastle CL
- Sectors
- Admin, Secretarial & PA
- Contract Type
- Temporary
- Hours
- Full Time
Are you an experienced administrator looking for temporary work in the Newcastle area? Do you excel within a fast-paced and busy working environment? If this sounds like you, please read on to find out more about this fantastic opportunity!
This role is to work within a friendly and sociable public sector organisation and is based at Newburn Business Park.
We are looking for a skilled administrator to fulfil this role, the duties of which include;
* Logging customer ICT issues on to the computer system, and to triage these issues and refer on to the correct team
* Taking inbound calls from customers reporting issues
* General administration duties
* Occasional minute taking
* Assisting with the preparation of quarterly reports using Excel
* Working within a team, assisting with team duties when required
This is not a technical role, however some technical knowledge would be useful.
A strong admin background is also desirable.
The role is to start ASAP start until end of March at present.
This is a full time role working 37 hours per week Monday to Friday.