Brook Street

ICT Customer Liaison Support Officer

Brook Street
Newcastle upon Tyne, Tyne and Wear, England
£11.35 - £12.35 per hour
05 Jan 2018
02 Feb 2018
Newcastle CL
Contract Type
Full Time

Are you an experienced administrator looking for temporary work in the Newcastle area? Do you excel within a fast-paced and busy working environment? If this sounds like you, please read on to find out more about this fantastic opportunity!

This role is to work within a friendly and sociable public sector organisation and is based at Newburn Business Park.

We are looking for a skilled administrator to fulfil this role, the duties of which include;

* Logging customer ICT issues on to the computer system, and to triage these issues and refer on to the correct team
* Taking inbound calls from customers reporting issues
* General administration duties
* Occasional minute taking
* Assisting with the preparation of quarterly reports using Excel
* Working within a team, assisting with team duties when required

This is not a technical role, however some technical knowledge would be useful.

A strong admin background is also desirable.

The role is to start ASAP start until end of March at present.

This is a full time role working 37 hours per week Monday to Friday.