Assistant Operations Manager

R14120 Assistant Operations Manager

Residential Services

Are you a resourceful and motivated Manager with a passion to help people and the ability to drive our residential business forward?

This full-time post is available immediately on a permanent open ended basis. 

The University of Exeter is a Russell Group university that combines world-class research with very high levels of student satisfaction. Exeter has over 21,000 students from more than 130 different countries and is in the top 1% of universities in the world with 98% of its research rated as being of international quality. Our research focuses on some of the most fundamental issues facing humankind today. Fifty percent of our organisation is made up of Professional Services support staff that partner closely with the Academic colleges to ensure we achieve our strategy and vision.

We are seeking a highly motivated individual who will have the responsibility of helping us to achieve our aims, ambitions and objectives as well as supporting the day to day operational needs of our highly successful residential services.

We provide accommodation for University of Exeter students in self-catered and catered accommodation both on and off campus and also offer accommodation during the spring and summer months to conference delegates and bed and breakfast guests.

The Residence Operations management team are responsible for managing the five Residence Receptions in addition to making sure that our residential buildings are well maintained and meet the required high set for cleaning, health and safety, functionality and the general look and feel of the interior and external areas.

You will also be responsible for meeting students and managing the operational aspects of their living environment.  To be successful you must be able to build excellent relationships with students living in our accommodation.

As well as having excellent interpersonal skills, you will want to work in an environment that is varied and diverse, be capable of prioritising a busy workload and offer well thought out ideas and suggestions on new ways of working and adapt well to changing priorities.

You understand the need to be flexible – your core working hours will be between the hours of 8am-7pm during term-time with shifts being adjusted to suit the business needs during the vacation and as required.  This includes working some weekends and to be on call out of hours on a rotational basis.

The University offers some fantastic benefits including 39 days leave per year, options for flexible working, numerous discounts at leading retailers, onsite gym, cycle to work scheme and a stunning campus environment in the heart of Exeter.  If you are not currently in Exeter please have a look at our website for some further information on what a beautiful part of the country we are based in.

As well as a comprehensive benefits package the University also offers an attractive Reward and Recognition scheme for staff that go Above and Beyond.

The University of Exeter is an equal opportunity employer.  We are officially recognised as a Disability Confident employer and an Athena Swan accredited institution.  Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented in the workforce.