Support Team Leader

Newcastle upon Tyne, Tyne and Wear, England
£28000 - £30000 per annum + Excellent Benefits
21 Dec 2017
18 Jan 2018
Marc Powell
Contract Type
Full Time
Support Team Leader - 12 Month Contract
Based in Newcastle
Salary up to £30,000 + Excellent Benefits

One of the UK's largest and foremost law firms is currently looking to recruit an experienced administrator with supervisory / team leader experience within legal or professional services. Offering a competitive salary plus excellent benefits including pension scheme, health insurance, critical illness cover, and childcare vouchers, this is a key role leading the Personal Injury Support Team at the firm's Newcastle office, as well as a great chance to develop your career at of the country's leading legal firms. The role will be on a 12 month fixed term contract.

The Role
As Support Team Leader you would be tasked with ensuring appropriate support resources, operational processes and effective business controls are in place across the team, whilst continuously assessing the quality of support provided to improve client and business outcomes. You will lead a team of Litigation Assistants and Administrators responsible for providing a high standard of support to Personal Injury Case Handlers, managing performance and development, appraisals, monthly review meetings, and supporting the on-boarding of new team members as well as the appropriate processes for joiners, movers and leavers.

The Candidate
The role will suit a confident and resourceful individual with experience supervising and mentoring administrative staff in previous roles, ideally within the legal or professional services sectors. Skills will include…
o Ability to plan own and others' workloads
o Ability to resource plan.
o Excellent communication skills, both written and verbal
o Calm and assured under pressure, dealing with issues as they arise in a calm and professional manner

The Company
The 11th largest law firm in the UK, founded in 1912 and operating out of 15 UK offices with over 2,800 members of staff.

The job will be suitable for candidates who have experience as the following: Admin Manager, Admin Support Team Leader, Administration Manager, Senior Secretary, Secretarial Supervisor, Support Team Leader, PA.

We are acting as a Recruitment Consultancy for this role.