Customer Service Officer / Customer Service Rep / Advisor

Job Title: Customer Service Officer

Location: East London (E1)

Salary: £23,500 Full time (35 hours per week)

The company is one of the largest BME housing associations. They provide housing and community services to a vibrant and diverse group of residents within Tower Hamlets. They are recruiting for a Customer Service Officer to provide reception and administrative services.

Building on your relevant technical expertise, you will thrive placing customers at the centre of all you do, and using your flexibility, innovation and excellent communication skills you will ensure exceptional performance within the job role.

Required:

• Excellent customer care and interpersonal skills
• Experience of reception and admin work with a flexible attitude
• Complaints administration
• Coordinate Key Performance Indicators
• A proven ability to manage varied workload and
• Excellent ICT skills

If you have the above qualities the client would in return offer:

• An excellent salary and remuneration package
• A friendly working environment in the heart of East London and
• An opportunity to make a real difference to a small but ambitious housing association.

Please click the APPLY button and CHECK YOUR EMAILS for the link to the careers page.

Candidates with the experience or relevant job titles of; Customer Service Officer, Customer Service Advisor, Customer Service Representative, Customer Service Manager, Customer Service Director, Customer Service Coordinator, Administrator, Sales Assistant may also be considered for this role.