Plymouth Energy Community Assistant Advisor

Plymouth, Devon
Grade C (£16,781 - £18,070)
05 Dec 2017
03 Jan 2018
Public Sector
Contract Type
Full Time

Plymouth Energy Community Assistant Advisor

Grade C (£16,781 - £18,070)

Ballard House, Plymouth

Fixed Term Contract until 31.03.2020

37 hours per week

Plymouth Energy Community is an independent Community Benefit Society giving residents the power to transform how they buy, use and generate energy. We are looking for an Assistant Advisor to help deliver a range of services which tackle fuel poverty and domestic energy issues as well as improving the circumstances and wellbeing of residents in Plymouth.

This is a varied role which includes:

  • Home visits to advise on reducing energy bills, increasing comfort and staying warm and well
  • Case work – income maximisation (including benefit checks) through to fuel debt advice
  • Assisting the project management of physical works to prevent damp, cold and inefficient homes
  • Training volunteers and partner organisations (PEC Pals)

Successful candidates will be employed as Plymouth City Council employees, under a service level agreement with Plymouth Energy Community. Full training will be provided and includes a City and Guilds level 3 qualification in Energy Awareness.

Please contact us if you are:

  • Approachable, positive and enjoy working with people of all backgrounds
  • Passionate about customer service and supporting people to improve their circumstances
  • Practical and enjoy learning new skills
  • Able to meet targets and maintain a high level of customer service

This is an exciting opportunity in which you can make a real difference to people’s lives. If you like what you have read, and would like to be part of a leading community energy organisation we’d love to hear from you.

The Disclosure & Barring Service Check requirement for this post is Enhanced Check + DBS Adults Barred List (previously known as CRB Check).

This position is suitable for job share and may require some evening and weekend working.

For more information, or an informal discussion, please call Clare Mains on 01752 307247 or email:

To apply for this vacancy please visit our website.

Closing date: Tuesday 3 January 2018.

Interviews: Thursday 11 January 2018.

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