Onsite Support Administrator

Location
Hatfield
Salary
£8 - £9 Per Hour Bonus
Posted
14 Nov 2017
Closes
12 Dec 2017
Ref
OcaAdmin
Contact
HGMS
Contract Type
Permanent
Hours
Full Time

Our client a the UK's biggest online supermarket. This role will be offered on a temporary basis through H&G paying between £8.00 - £8.50, after 12 weeks the role will go permanent on successful completion of probationary period.

Onsite Support Admin main responsibilities and task include, but are not limited to:

  • Being available on the emergency number to be provided to the HR in the Premises to handle HR escalation processes
  • Implementing a support phone call service centre reachable on 24/7 (monitored on a shift basis)
  • Consolidating the relationship between the clients team managers and Temporary Workers;
  • Conduct all other on-site pastoral and administrative tasks including Return to Work reports, Exit Interviews, annual leave recording, exceptions management, shift and overtime communications and general reporting.
  • Inform the Temporary Workers of any change of the working schedule
  • Assist the Temporary Workers with holidays requests and obtainment of the required approvals
  • Provide the Temporary Workers with all work related information, including working schedules, arrival times, break times, etc.
  • Assist the Temporary Workers on queries on wage and benefits.

Required Experience and Skills:

  • Ideally, demonstrable experience of working in a similar role
  • Proven customer service skills in a busy fast paced environment
  • Good communication skills and PC skills
  • Prioritise and multi-tasking
  • Attention to detail
  • Process-oriented
  • Candidate should be available to start asap

Please contact Adele Nolan on 01707 636 680 or send your CV to adele@h-g-recruitment.com

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