Customer Service Assistant
Customer Service Assistant:
- Wells, Somerset
- Party Packs Ltd
We are seeking a hardworking individual with a passion for customer service and talent for multitasking and a hands-on work ethic to join our friendly customer service team.
What you’ll be doing
The job will involve answering telephone enquiries and taking orders over the telephone, dealing with delivery issues and leasing with couriers and both B2B and B2C customers, answering customer email enquiries and processing orders and payments in our processing system and processing customer returns.
What experience you’ll need
Previous customer service experience is essential; you will also be required to be competent at using basic Microsoft software packages such as Outlook and Excel, and have a good standard of computer skills.
What you’ll get
This is a full time role, our office hours are Monday – Friday, 9am-5pm, and we are offering a salary of £14’500 - £16’000 PA dependent on experience.
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