3rd Line Infrastructure Engineer
- Recruiter
- Nigel Frank International Limited - Newcastle
- Location
- Newcastle Upon Tyne
- Salary
- Competitive
- Posted
- 19 Oct 2017
- Closes
- 25 Oct 2017
- Sectors
- Engineering
- Contract Type
- Permanent
- Hours
- Full Time
3rd Line Engineer North Tyneside 30,000 - 35,000 Are you hoping to utilize your outstanding technical ability in an environment which rewards success and encourages learning?? A leading solutions providers are looking to add an all-round infrastructure Engineer to their IT operations team. In this role you'll have the freedom to explore and provide cutting edge technology to clients while developing your technical skills. They will offer you the ability to grow and progress within the company which will open up career opportunities to you. Key responsibilities Resolve 3rd line escalations for internal and external customs Support for windows servers, virtualisation, cloud technologies and storage areas Deliver technical incident and request management in an ITIL framework Ongoing maintenance & creation of required technical documentation Provide technical supporting a customer facing environment and remotely. Extensive experience in a Wintel IT environment whilst working in a dedicated 3rd line with experience of the following: -Microsoft Windows Server 08/12/16 -Active Directory & Group Policy -DHCP, DNS, DFS-R, WSUS and NPS -PowerShell Scripting -Virtualisation (VMware & Hyper-V) -Citrix XenApp, VDI and Microsoft RDS -MS Exchange 2003 - 2016 -TCP/IP and SMTP -LAN, WAN and WLAN, VLAN's -Sophos EM, Symantec Endpoint and MessageLabs -Cisco ASA -Veritas Backup Exec, CA ArcServe, VEEAM -SQL Server administration -Microsoft O365 Administration, Azure AD Connect, ADFS and WAP -Experience of patch management - provided by Dice ACTIVE DIRECTORY, ADFS, ARCSERVE, AZURE, BACKUP EXEC, CISCO, CITRIX, CLOUD, DHCP, DNS, ITIL, LAN, MICROSOFT, POWERSHELL, SMTP, SQL, SQL SERVER, VLAN, WAN, WAP, WINDOWS, WINDOWS SERVER, WLAN, WSUS