Claims Broker

Claims Broker

Location: Leeds Thorpe Park

Remuneration: GBP22,000-GBP27,500 (dependant on skills and experience) + company benefits

• Are you currently a Commercial Claims Broker?
• Do you have experience working for an insurance broker?
• Do you want to work in a supportive, team environment?

The Role:

Due to our clients continued success and ambitious plans for further growth, We have a fantastic opportunity for a Commercial Claims Broker on a 10 month contract to join their team in Leeds.

The Candidate:

• Previous Claims experience, ideally gained within a broker environment- desirable
• At least 2 years experience within commercial insurance- essential
• Customer focused with strong relationship management and account handling skills
• Professional communication and strong organisational and prioritisation skills
• Understanding of working within SLA's with the ability to meet and exceed KPI's
• Effective team player
• High level of accuracy and attention to detail
• Cert CII qualified or prepared to work towards
• Acturis knowledge is desirable

Duties:

• To act as a primary point of contact for clients and establish effective relationships with both clients and insurers offering client centric claims solutions.
• Advise clients on policy guidelines referring to claims
• Management of client expectations throughout the process
• Liaise with providers regarding individual claims
• Issue claims forms when required to gather the necessary evidence and guidance notes
• Ensure all conversations are recorded, files are maintained effectively and all Insurer correspondence is processed
• Ensure activity meets internal Service Level Agreements (SLA)
• Build effective working relationships with clients and Account Managers/Executives to resolve issues and communicate outcomes effectively

Who are we and what do we offer?

We are a dynamic organisation employing over 1,500 people in the UK. Our network of offices means we have a strong local presence, enabling our advisers to provide outstanding levels of service as well as access to a huge range of market leading products.

Our working hours are Monday to Friday from 9am - 5pm.

We have a competitive package, including pension scheme, life assurance and holiday entitlement that will increase with service.

If you would be interested in this role, click "apply"