Level 1 IT Service Engineer - Microsoft Environment | Up to £28K

Level 1 IT Service Engineer - Microsoft Environment | Up to £28K
Hemel Hempstead 
£18,000 - £28,000 Negotiable + Company Pension Scheme, Travel allowance 45p per mile, Training provided via Company mentoring and training scheme.

We are looking for an accomplished Level 1 IT Support Engineer to join our growing company fulfilling an IT service desk support role. You will need to have a proven level 1 ability working under pressure and dealing with customers in a professional, effective and product way. There will also an opportunity to perform field service and project work if you are the right candidate. Your growth path could be into Field Service, Project work, L2 / 3 or security dependent totally on your attitude and work ethic.

Who we are:

We are an award winning Company with an excellent ethos and strong team spirit. We provide a hands-on and challenging environment for you to establish yourself as a skilled IT Professional. You will gain technical and life skills to stand you in good stead in the short and long term. Using self paced learning you will continue to achieve new IT qualifications. In addition to the Microsoft ecosystem you will gain exposure to Linux and systems utilising open source technologies like PHP and MySQL. You will receive training and gain skills using support tools commonly found in the IT Support industry. 

We will train you on our unique approach to: Customer service skills, telephone and communication skills, fault finding techniques and more. 

Our Company is growing rapidly so your growth and career progress in this challenging technical field will be limited only by your ability to learn and deliver in this role.

About You:

Ideally you will have completed an information technology university degree or equivalent qualification. You need to have experience and proven ability in supporting the desktop and network in an active directory environment using software and systems commonly found in business today. You should have relevant Microsoft and other certifications or be close to achieving these. You will need to demonstrate a good work ethic and ability to swiftly and effectively deal with and resolve support needs according to best practice process.

This job is a customer facing role with telephone and face to face customer contact. As such you need to be presentable, well spoken and have the ability to follow process under pressure often working closely with our customers. The engineer is responsible for onsite service and support needs for our customers. Support requests relate to all technology including workstations, servers, printers, remote working, networks and network devices as well as vendor specific hardware and application software.

Level 1 IT Service Engineer Requirements: 

+ A degree in information technology or equivalent qualification
+ Current IT certifications
+ Demonstrable interest in computers and IT
+ Driving licence
+ Motivated to achieve, punctual, presentable, a fluent communicator
+ Valid UK drivers licence, a car with ability to get business travel insurance
+ A UK citizen or visa to work in the UK
+ Proximity to Hemel Hempstead an advantage

Interested? Just Apply Below...

...But first a little formality. By applying you implicitly consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. If you have any pre-application questions please email team [at] recruitmentrevolution.com quoting the job title & ref. Good luck, Team RR.