Wedding, Conference and Events Co-ordinator - Bath

Wedding, Conference and Events Co-ordinator - Dolemeads, Bath Mon - Fri 9.00am - 5.30pm plus occasional day at the weekend Reporting to: Sales Manager& General Manager Main Purpose: To support both the venue and catering team by developing events and creating unique opportunities for Searcys to showcase our menus. To drive the upsell on food and beverage by interacting with the clients from initial meetings through to tastings and show rounds. Work closely with the chef to understand the requirement of the client so we can fulfil and exceed customer expectations. Help develop the venue to understand the possible opportunities available Key Responsibilities: To provide support to the venue sales team with regard to client events To discuss all catering elements of the event with the customer To upsell or provide creative and innovative solutions with the client when appropriate To host and manage tastings To develop and maintain relationships with existing clients and new confirmed bookings To manage the event diary in line with Searcys Bath standards To fully coordinate the event up to the day of arrival To update any financial reporting as required include deposit and final invoice payments To produce clear and concise function sheets in accordance with company standards and procedures To provide a clear and concise handover to the banqueting team To communicate clearly with the kitchen team with regard to menus To conduct show rounds with clients (when required) To work as part of a team To follow up all bookings and collate feedback To keep up to date with competitors and F&B trends Attend Function sheet meetings with Banqueting team and Chef To represent Searcys in a professional manner at all times in your behaviour, appearance and knowledge. To perform any other reasonable duties as requested Other skills: Passionate about Food & Drink Knowledge of the events industry Organised and meticulous in details Exceptional customer service Team player Works well under pressure Excellent Time Management Excellent communicator