Operations Manager

Operations Manager

• Permanent role
• Role based in Northampton. Great location with parking.
• Salary: £25,000-£30,000pa depending on experience within the sector

A fantastic opportunity has arisen for an experienced Operations Manager with Supported Living experience, to join a family business that offer friendly, dependable home care for those in need.

ABOUT THE ROLE;

The Operations Manager plays a central role in creating and maintaining critical processes and systems. This position has primary responsibility for developing and maintaining fundamental systems and procedures, including overall management of the Service Managers and the Designer.

Assisting in creating and implementing the company's strategic business plan, specifically in relation to securing new business, marketing the service and developing good working relationships with Commissioners.

DUTIES;

• To provide direct line management to the Service Managers
• To identify the training, support, learning and development needs of the Service Managers

• To ensure that legal obligations are met
• Investigating complaints and ensuring satisfactory conclusions are reached
• To develop and keep updating the company's policies and procedures required by law, contractual obligations, safety and organisational needs
• To contribute to the overall development of the business and to ensure compliance within the aims and objections of the company's business plan
• Remain up to date with current legislation, thinking and theory in relation to professional conduct and practice, and ensure that Managers are familiar with these

FURTHER DUTIES;

• To build positive and trusting relationship with Individuals we support

• Create and maintain an environment which has the capacity to respond to individual needs
• Maintain close working relationships with key professionals (i. members of the Community Learning Disabilities Teams (CLDTs))
• To ensure that natural supports and friendships are built and maintained for Individuals we support

THE IDEAL CANDIDATE MUST HAVE:

• Experience in a similar role within Supported living
• Experience delivering support
• Experience with running an organisation
• Knowledge of the care act
• Full driving licence
• Passion
• Confident
• Flexibility to the business

Please click on the apply button to send your CV.

Due to high level of applicants we can't respond to everyone. If you have not heard within 7 days of your application unfortunately you have not been selected for the next stage.