Customer admin/Post order support

Duties of the role;

This is a junior role you will be answering incoming calls that come in, and then forward them to the relevant person. General office duties from administration to filling.

You will need to provide cover when staff shortages occur due to holidays/sickness, Will need to check manufacturers acknowledgment

You will need to give delivery notification to customers. Create and update orders, develop and maintain good affective working relationship between customer`s suppliers and sales staff.

You will need to support the sales team in their objectives and working as part of a team. Ensure prompt action of calls and enquires received from customers, suppliers and sales staff.

To monitor customer credit status in conjunction with head office. You will need to notify availability and concerns to sites and sales staff. Prepare and issue quotes to customers as requested

Essential ideal person:

Well developed telephone call handling skills. Must be able to communicate effectively and be polite but assertive when required. Must show evidence of being organized and respond promptly. Ability to listen and to be patient when required. to work accurately and quickly. Able to work under pressure and make the correct decisions. Good skills in word and excel.

Desirable:

Relevant experience of customer supplier and admin , knowledge of the construction industry.

Salary £13,000 to £15,000 depending on experience

End of year bonus

23 days holidays plus bank holidays

Pension

Free car parking

Social events.

Loyalty Schemes every year added to bonus.

I am looking forward to hearing from you if this job ticks the boxes in what you are looking for please get in touch with Tara at brook street ring me on 0115 947 63