Lettings Administrator

Lettings Administrator Telford £16,000 - £17,000

Our client based in Telford are looking for a Lettings Administrator to join their professional and successful team.

Essential requirements:
*Customer Service experience essential - enjoys offering a genuine customer experience

*Loyalty and stability in previous work history

*Excellent standard of communication - written and verbal

The key part of this role will be processing new tenant applications and landlord liaison.

Specific tasks will include:

" New tenancy applications including credit checks/referencing and guarantors as required

" Preparing tenancy agreements and contract addendums

" Organise diary including check-in and check-out inventories and key handovers

" Marketing of properties including management of To Let boards and window cards

" Legal requirements including EPCs, Gas Certs, smoke & carbon monoxide alarms etc

" Landlord and tenant insurance referrals including tenant liability

" Register deposits and maintain online records

" Tenancy renewals and lease manager on lettings software

The ideal candidate will have a passion for the property industry and will also have:

" A friendly, helpful and professional manner

" A high level and proven track record of customer service

" Experience within the property industry

" Excellent communication and interpersonal skills

" High standard of organisation and ability to multi-task

" Naturally positive pragmatic approach

" A high level of written and verbal communication skills

" Computer literacy skills

" Diligence and understanding of confidentiality/data protection

" NFOPP Qualification would be a bonus but not necessary as training can be provided

Working hours will be 9 to 5 Monday to Friday and 10 to 3 on Saturdays, organised by way of monthly rota. 1 Saturday per month will be required.

Salary: £16,000 to £17,000