Scheme Manager

An excellent opportunity has been made available by an established Housing provider in Birmingham. This is an interim 3/4 month contract with 37 hours per week which equates to five days a week, Monday to Friday. The rate of pay is GBP8.20 PAYE OR GBP10.20 Umbrella. My client is looking for a Scheme Manager with some Rent/Income collection experience, including any experience with generic housing management duties. As a Scheme Manager, you will need to promote the organisation's mission to enhance the quality of life for all service users' by developing and building good working relationships and gaining their trust with your pastoral approach. Your prime responsibilities as a Scheme Manager will be: 1. To ensure high quality service delivery and accurate record keeping in all areas of housing management particularly void control management of rent arrears complaints handling assessment of applicants and allocation of rooms handling tenant issues, including anti-social behaviour collection of rent and service charges (including personal service charges) ex tenants debt recovery meet the needs of the tenant and working with relevant agencies 2. To complete all monitoring information in an accurate and timely manner. 3. To maintain an excellent standard of safeguarding practice and awareness throughout the service and staff team and to support staff on safeguarding issues, working in line with the provider's Safeguarding policy. To follow up any safeguarding related issues, ensuring they dealt with effectively including appropriate referrals to safeguarding boards, local authorities, social services and the police. 4. To carry out quality audits and report findings to management and make any recommendations for service improvements. 5. To provide service providers with timely and accurate performance monitoring information at specified intervals. 6. To identify the tenant's move on route when they enter the service and deliver outcome focused planning to achieve positive move on. You will need to possess excellent interpersonal and motivational skills, flair, an outgoing personality, with a hands on management approach and the ability to influence others This is an urgent requirement, so if you have the skills and experience to showcase then please get in touch right away by contacting Haleema Farid at Eden Brown Synergy. I look forward to receiving your applications. Eden Brown Synergy is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Synergy is acting as an Employment Business in relation to this vacancy.