Customer Services Assistant

Job Title: Customer Services Assistant
Location: The L.S. Starrett Company Ltd, Oxnam Road, Jedburgh, TD8 6LR
Salary: Competitive       
Type of work: Fixed Term Contract (18 Months)
 
About Us:
 
The L.S. Starrett Company Ltd is a global, internationally renowned organisation with a first-class reputation in the manufacture of high quality precision measuring instruments, hand tools, bandsaws, hacksaws and holesaws.
 
The Role:

Are you a motivated individual with a strong commitment to be a team player? If so, then this may be the ideal role for you........

Working within our small but extremely busy customer services team, you will be a natural communicator with an excellent telephone manner and strong interpersonal skills that will enable you to deliver and maintain a positive customer experience, making sure each enquiry is met with the best service every time.

This is a fixed term contract likely to last up to 18 months, but may be extended depending on the needs of the business. Hours of work will be 37.5 per week Monday to Friday.
 
Requirements: 
You will be IT literate, specifically in the use of Word, Excel and Outlook, and your organisational skills and attention to detail will come to the fore when preparing documentation for export, keying orders and carrying out general admin duties. 
Although training will be provided, your knowledge and experience of export shipping documentation and procedures will be a distinct advantage, as will your previous experience of working within a busy office environment.  
 
To apply, please send your CV with a covering letter clearly stating what relevant skills you can bring to this role. Closing date for applications is Friday 3rd November 2017.