Call Centre Advisors - USA Customer Services - 2pm - 2am

Location
Chester, Cheshire, England
Salary
£16000 - £17000 per annum + £3,000 Bonus
Posted
16 Oct 2017
Closes
31 Oct 2017
Ref
RC3155-1610
Contact
Gill Marrison
Contract Type
Permanent
Hours
Full Time

Call Centre Advisors - USA Customer Services - 2pm-2am 4 days on, 4 days off

Chester CH3 (Tattenhall / Chowley)

£16,000 + £3,000 Bonus

Overview: We are looking for enthusiastic, hard working, fun loving Call Centre Customer Service Advisors with excellent interpersonal and verbal communication skills to join a really exciting business in their brand new call centre which services the automotive market in the USA. PLEASE NOTE: Due to the fact this call centre works US hours, this role requires you to work 2pm to 2am shifts on a 4 days on, 4 days off basis. You must also have your own transport as the call centre is not near public transport. There is plenty of parking on site.

The Company: This business is a dynamic, entrepreneurial company with an excellent track record of providing services to the automotive market in both Europe and the USA. Fast moving, fun loving and a great place to work, they are setting up a brand new call centre in their offices in Chowley (CH3).

The Job: As a Customer Service Advisor you will take calls from and make calls to car drivers in the USA who are looking to renew their car insurance policy and are seeking assistance with their quotes. You will build rapport with the customer, clarify exactly what the customer is looking for and transfer them through to the right insurance company. This is a fast paced inbound and outbound role where you will be speaking to a lot of different people, helping them get the best deal on their car insurance.

You: We are not looking for call centre experience for this role. What we are looking for is enthusiastic, hard working fun loving people with a great attitude towards work and life. Strong communication skills and a confident approach are essential and a degree of flexibility would be great. You MUST own your own transport as the call centre is based in a rural location with plenty of parking but no access to public transport.

Job code: INDCH3

To find out more about this role please apply online and we will be in contact with all applicants to update you on the status of your application. For the purposes of this advertisement RightClick is providing the services of a recruitment consultancy.

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