HR Administrator - Apprentice

Job Title: HR Administration Apprentice

Location: Ellesmere Port

Salary: In line with National Minimum Wage / Apprentice National Minimum Wage

Job Type: Full Time, Permanent

Our Client is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, the company is recognized as the global benchmark in quality and integrity. Trusted all over the world, the company is a market leader because we put 100% passion, pride and innovation into everything we do.

Our Client has an excellent new opportunity for a HR Administration Apprentice to join our global organisation.

They encourage new ideas. They welcome people who challenge the way they do things. And they will be 100% committed to helping you reach your full potential.

The Role:

The successful candidate will be primarily responsible for;

• Providing a key administrative support function that will assist in the delivery of a cohesive, efficient and secure HR transactional service to all parts of the UK business.
• Responding to all HR related queries via telephone, e-mail and letter, responding in a timely and accurate manner to ensure a good level of service is given to employees, managers and third parties to ensure customer satisfaction is maintained.
• Ensuring relevant enquiries and issues are be passed on to the appropriate members of the HR and payroll teams.
• Assist the UK HR Manager to minimise the number of calls receieved by the HR department by activately particpating in the monitoring of calls to look for patterns and trends and being involved in suggesting way to offer a self-service option to elimate calls, or improve our communication to reduce repeat calls.
• Enter data in an acurate and timely manner, to ensure maintain data integrity and security, into the numerous HR information systems (HRIS) and database used by the department.

The Candidate:

Experience

• No previous experience is required, however the professional experience within the following areas would be desirable;
• Previous administrative experience, gained in a busy office environment.
• Previous experience working in a customer focused environment, to tight deadlines.
• Previous experience of handling telephone queries, responding and redirecting where necessary, in a quick and efficient manner.
• Experience working in a secure and confidential environment.
• Experience of working with HR systems/databases.

Skills & Knowledge

Essential

• Excellent working knowledge of Microsoft Excel and Word.
• Ability to work effectively on your own initiative or as part of a team.
• Excellent attention to detail while working to tight deadlines.
• Ability to work in a secure and confidential manner which is required within a HR department.
• Able to work Flexibly, learn quickly and adapt to changing demands and priorities.
• Excellent communication skills, both verbal and written, including the ability to deal with colleagues at various levels within the organisation.
• Ability to see things from the customers point of view and ensure they receive a professional, friendly, quick and accurate service at all times.

Desirable

• Ability to extract data and manipulate/analyse information, particularly in excel using pivot tables and conditional formatting, etc.
• Able to demonstrate a commitment to customer service

Qualifications:

• Essential
• English Language and Maths GCSE/'O' Level, or equivalent, grades A-C.
• Desirable
• Educated to 'A' level standard or equivalent.

Benefits:

They offer an open corporate and international culture, a flat hierarchy and a dynamic work environment in a leading global company. Their high professional standards and their sustainability approach guarantee you a future-oriented work environment. They invest in their employees for the long term and we are committed to supporting your development within the company. For this role, the base salary will be in line with National Minimum Wage, you will also participate in the company bonus scheme.

The Company also offers an excellent benefits package including a minimum of 25 days' holiday (increasing with service), childcare vouchers and discount schemes, private health cover, plus a contributory stakeholder pension scheme.

Please click the APPLY button to send your CV and Cover Letter for this role.

Candidates with the experience or relevant job titles of; HR Administrator, HR Admin, Administrator, Admin, Support, Assistant, Human Resources Administrator, Human Resources Administrator, Office Administrator, Office Admin, Office Assistant, Office Associate, Office Support, General Admin, Team Administrator, Experienced Admin, Experienced Administrator, Team Admin may also be considered for this role.