Home Based - Technical Customer Service - 23.00pm - 7.30am
- Recruiter
- Pier Recruitment
- Location
- Burgess Hill
- Salary
- 12.00 - 15.00 GBP Hourly + + Weekly Pay, Holiday Pay
- Posted
- 13 Oct 2017
- Closes
- 29 Oct 2017
- Sectors
- Customer Service & Call Centre
- Contract Type
- Permanent
- Hours
- Full Time
My client in Burgess Hill is recruiting for a home-based Technical Customer Service Advisor to work night shifts - working Saturdays and Sunday with two days off during the week, 23.00-7.30.
These will ideally be starting mid-September. Training will take 6 weeks and be based within the company offices, Once completed, you will be given all required hardware to be able to be based at home.
This is a fantastic opportunity to join a leading company, who have won awards for being a top employer in the UK.
Duties Will Include:
- Taking inbound queries via telephone and email in relation to a specific product
- Offering support and advice or escalating where necessary
- Processing orders
- Extensive database management
- Building strong working relationships
Experience Required:
- Strong customer service background ideally in handling calls
- A background in support for either a product or a service
- Excellent communication skills and telephone manner
- IT literate
This is a long-term temporary opportunity; please only apply if you can start in September and commit on an on-going basis.
Pier Recruitment does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.
Pier Recruitment acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
If your application is successful a consultant will be in contact with you within the next 2 working days. If you do not hear within 7 days please call the office as we always wish to provide 100% customer service.