Personal Injury Motor Claims Technician

Market related
12 Oct 2017
09 Nov 2017
Cunningham Lindsey
Contract Type
Full Time

Personal Injury Motor Claims Technician - Entry Level - Full Time, Permanent - Cardiff or Glasgow

£Competitive Salary, Healthcare, Pension + other superb benefits

Closing date: 9th November 2017


InTrust, a Cunningham Lindsey service, specialises in the provision of claims management for our valued clients. Our people are as diverse as our products and services and as varied as our clients. We believe that individuals from different backgrounds encourage a challenging team environment, a creative approach to problem solving and an interesting working environment.

We have over 570 dedicated staff based in nine global hubs over five continents. With their dedication, we`re been providing outstanding customer service support for over a decade in supporting claimants in a crisis.

Working within our busy office in Cardiff, our Motor Fleet Claims Technicians are given full responsibility for each individual motor insurance claim they deal with.

Claims can range from third party Liability through to Personal Injury and Total Loss, but we`ll give you the training and knowhow to identify the nature of each claim, how to gain as much detail as possible from the claimants and the best course of action to take for our valued customers and clients alike. The role will be at an entry level, so you may have had a taste of handling claims or a healthily appetite to progress your career within this field.

It`s likely you`ll have held a role involving exceptional Customer Service delivery and have previous office experience. If you`re ready to take the next step into motor claims handling then we can also offer you progression in handling the more complex motor claims to further your career, as well as a warm and friendly working environment and insurance exam support.

You will have/will be:

  • Exceptional customer service skills to enable you to deal with Clients, Brokers and Policyholders -training will be provided
  • A positive and pro-active attitude to exceeding client and customer expectations
  • Excellent telephone manner
  • Strong communication skills - both written and oral
  • Accurate keyboard skills
  • IT literacy

InTrust, a Cunningham Lindsey service, is committed to Equal Opportunity and Diversity. We aim to ensure that no job applicant or employee receives less favourable treatment on the ground of race, colour, nationality, religion, ethnic or national origins, age, gender, marital status, sexual orientation or disability.