Junior IT Support Engineer

This IT services company is seeking a Junior IT Support person tocompliment their IT support professionals based on site. You arerequired to have an understanding of Servers and Workstations andexpertise knowledge of Microsoft Windows 7/8/10. You will betroubleshooting end user support calls coupled with desktop installations. You must have a customer facing attitude with an emphasis on providingan excellent customer feedback and training will be provided to ensurethat you are capable of performing day to day tasks. Self determination to succeed, learn and further their career will besupported by the company. Your daily work tasks will be:- - Handle and take calls made to the service desk - Remote troubleshoot where possible - Fix and troubleshoot End user Incidents - Provide technical input as and when required - Installs and upgrades (Both Hardware and Software) - Liaise with third parties Minimum Experience Required:- - Understanding of Microsoft Windows 7/8/10 - Understanding of Networking Infrastructure - Candidates with Microsoft Qualification's will be given a preference. - Excellent communication skills (Oral and Written) Benefits: 23 Days holidays plus bank holidays Free onsite parking Optional workplace pension This position is based on-site in Middlesbrough North East. - provided by Dice FIX, MICROSOFT, WINDOWS, WINDOWS 7