Despatch Team Leader

Job Title: Despatch Team Leader

Location: Wickham, Hampshire

Salary: £10 per hour

The Company is looking for an experienced team leader to manage their 24 hour lorry loading operation, based at their site in Wickham, Hants, ensuring their milk deliveries are despatched to their customers accurately and on time. The position will require working both day and night shifts on a 4 on 4 off rota. You will be the main point of contact for customers, contractors and staff.

Key Responsibilities:

• Leading and managing the team
• Ensuring that the delivery loads are accurate and deliveries are despatched on time
• Ensuring that hygiene standards are met at all times
• Ensuring quality standards of deliveries before despatch
• Liaising with customers to ensure customer satisfaction on product despatch
• Ensuring delivery paperwork is accurate and completed
• Ensure stock is rotated and date checked before despatch
• Handling customer complaints regarding deliveries
• Ensure staff are working correctly and within health and safety guidelines
• Ensure that safe and hygienic systems of work are in place, observing all regulatory requirements. Monitor and enforce compliance of all staff with rules and procedures.
• Inspect all cleaning and production processes regularly to monitor standards and ensure that they are rigorously applied.
• Monitor the performance of all staff, ensuring their effective use
• Participate in the planning process and other forums as required

Key Requirements:

• Excellent verbal and written communication skills
• Excellent numeracy skills
• Competent in computer skills, ideally SAP
• Basic Hygiene training
• Flexible to work shifts, days and nights
• Ability to delegate
• Experience in leading a team
• Excellent attention to detail
• Customer focused

Please click the APPLY button to send your CV and Cover Letter for this role.

Candidates with the experience or relevant job titles of; Warehouse Operative, Warehouse Person, Warehouse Coordinator, Goods Inwards Warehouse Operative, Warehouse Assistant, Warehouse Supervisor, Process Operative, Processing Assistant, Processing Coordinator, Warehouse Team Leader, Despatch Supervisor, Line Operative, Production Operative, Servicing Operative, Forklift Licence, Production Team Leader, Despatch Coordinator, Driver, Warehouse Driver will also be considered for this role.