Dutch Speaking Customer service Assistant
- Recruiter
- Brook Street
- Location
- Croydon, Surrey, England
- Salary
- £18000 per annum
- Posted
- 10 Oct 2017
- Closes
- 07 Nov 2017
- Ref
- CR0/279645
- Contact
- Croydon Branch
- Contract Type
- Permanent
- Hours
- Full Time
The role :
Answering inbound telephone calls from customers, this can be a variety of order taking, catalogue requests, answering general queries or problem solving.
Making outbound follow-up calls when necessary.
Answering queries relating to the website.
Responding to Dutch and English customer calls and emails customer invoice queries.
Personal specification:
Excellent interpersonal skills, strong people focus
Good voice quality, clear, articulate and have an excellent command of the English language.
Excellent written Dutch and English is essential.
A real desire to deliver excellent customer service and always want to go that extra mile.·Passionate, energetic and self motivated
Prior customer service experience.