Brook Street

Dutch Speaking Customer service Assistant

Recruiter
Location
Croydon, Surrey, England
Salary
£18000 per annum
Posted
10 Oct 2017
Closes
07 Nov 2017
Ref
CR0/279645
Contact
Croydon Branch
Contract Type
Permanent
Hours
Full Time

The role :

Answering inbound telephone calls from customers, this can be a variety of order taking, catalogue requests, answering general queries or problem solving.
Making outbound follow-up calls when necessary.
Answering queries relating to the website.
Responding to Dutch and English customer calls and emails customer invoice queries.

Personal specification:

Excellent interpersonal skills, strong people focus
Good voice quality, clear, articulate and have an excellent command of the English language.
Excellent written Dutch and English is essential.
A real desire to deliver excellent customer service and always want to go that extra mile.·Passionate, energetic and self motivated
Prior customer service experience.

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