Channel Account Manager

Location
Manchester, Manchester
Salary
£40,000 per annum
Posted
10 Oct 2017
Closes
07 Nov 2017
Ref
1469093
Contract Type
Permanent
Hours
Full Time
Position: Channel Account Manager
Location: North
Salary: £40000 per annum
Job type: Permanent

PURPOSE OF THE ROLE:
This role ensures the recruitment and development of new and existing customers. Enabling the customer to sell the range of products and services that Crystalised offers, to maximize sales and margin opportunities.

KEY RESPONSIBILITIES
To achieve and exceed all agreed sales targets and KPI’s.
Proactively target, recruit and enable new partners to generate new revenue streams.
Protect and grow existing partners.
Day to day management of partners, in conjunction with internal account managers to qualify, maintain and log all opportunities.
Accurate and timely forecasting and pipeline management to meet short and medium-term business plans.
To liaise with the Commercial Director to pass accurate and timely information.
Establish Crystalised as the primary supplier of technology equipment and services to existing and new partners.
Manage effectively the relationship between Crystalised and existing partners.
Accurately update internal IT systems with details of all customer contact.
React responsively and in a timely manner to customer queries and issues.
Develop and maintain good and effective working relationships with all internal contacts and vendors.
Fully understand and adhere to all relevant Crystalised sales processes.
Maintain high levels of knowledge on current and future Crystalised products and services
Maintain knowledge of the industry and competitor activity to better promote the Crystalised proposition.
Regularly monitor the account base to better understand buying patterns and to identify opportunities for new products and services within the customer base.
Respond to management requests in a timely manner.
To undertake all training required by Crystalised to develop the role as required.
Undertake regular face to face meetings with partners.
Ability to manage own diary and time effectively.
Any other duties as necessary to the role.

SKILLS
Business and financial acumen.
Excellent communication skills and able to work to very tight deadlines, as part of a team or on an individual basis.
Strong organisational skills with the determination and dedication to meet objectives and get the job done.
Delivery focused, able to work calmly & effectively under pressure to tight deadlines.
Able to work effectively on a number of issues at one time and manage constantly changing priorities and commitments.
Able to plan and manage own time effectively and make decisions on a day to day basis with minimal supervision.
A self-starter who displays initiative, drive and enthusiasm.

ADDITIONAL INFORMATION:
Covering the North so can be home or office based and will manage your own diary regarding day to day travel.

Non-negotiable skills:
Relevant sector experience
Understanding of the technical side
The role will be office and field-based (going out to meet clients). All travel expenses will be reimbursed.

Benefits package:
Pension
Life Assurance
24 days hols +8 day bank hols + option to buy 3 more days
Perkbox

KEY SKILLS
Relevant sector experience, understanding of the technical products.

If you have further inquiries about this role, please don’t hesitate to contact our office at: 02033717671