Administrator - Hand Tool Company

Specialist Hand tool importer / Distributor in the Bolton area who are looking for an administrator to join there small team who is adaptable, enthusiastic and looking to build a long term career, playing an integral role in the operations of this business.

Manage all activities relating to administration from receipt of purchase orders to delivery of goods. Including liaising with customers by telephone or email on varied enquiries, in a friendly professional manner.

Key Attributes
- Excellent data entry with a good knowledge of Excel and Microsoft Office.
- Sage 50 experience is a distinct advantage
- Good telephone manner and be confident on the phone
- Ability to use initiative
- Excellent attention to detail
- Able to plan and prioritise as required working to deadlines

The role and responsibilities will include but not limited to:
- Ensure you become familiar and continually learn our product range and part numbers.
- Maintain standard work procedure at all time.

Sales order processing
- Completing email or telephone orders from input to despatch.
- When required will include Picking & Packing orders.

Purchasing
- when required assist with the processes of purchasing including handling deliveries and replenishing stock.

Customer enquiries
- Answer all customer sales related email & telephone enquiries

Quotations
- Producing quotations & follow up when necessary.

Process customer payments

Updating account records