Money Advisor (Financial Inclusion / Housing)

Ampthill, Bedford
£29,596 p.a. plus £1,670 p.a.
10 Oct 2017
24 Oct 2017
Contract Type
Full Time

Money Advisor (Financial Inclusion / Housing)
£29,596 p.a. plus £1,670 p.a. Essential Car User Allowance

Fixed Term Contract (up to 12 months) covering Maternity Leave
36½ hours per week

Our client is an innovative leading provider and developer of affordable housing and
related services in Bedfordshire, Northamptonshire and Buckinghamshire, managing
around 11,000 properties.

They are currently looking for a highly customer focused individual to provide specialist
debt and money advice to residents. This post is challenging yet rewarding and really
makes a difference to the lives of those who may be struggling with their day to day

Managing a caseload of clients experiencing financial difficulties and/or exclusion, you
will provide in-depth financial advice and assistance, aiming to minimise housing and
other debt. You will work to ensure financial inclusion for tenants, maximising benefit
take-up, increasing personal incomes, utilising credit unions and promoting self-help
money management methods.

The successful candidate will have a genuine commitment to providing excellent
customer service. With a good understanding of priority and non-priority debts and the
various collection strategies, you will be able to advise customers of their options to
tackle their debts and support them with those options and be experienced in helping
people to manage budgets and negotiate payment plans. You will also be able to
prioritise your caseload effectively and utilise a variety of IT packages.

Due to the nature of the role, you must have a flexible approach to hours worked and
the ability to travel throughout the district.

Our client is committed to implementing an Equality, Diversity and Customer Care Policy
and are pro-active about the safeguarding of Adults and children.

Keywords: Money Advisor, Financial Inclusion, Debt Management, Financial Advisor,
Social Housing, Housing Support