Information Co-ordinator- Three Bridges Rail Operating Centre x3
- Recruiter
- Network Rail
- Location
- Crawley
- Salary
- Competitive
- Posted
- 08 Oct 2017
- Closes
- 21 Oct 2017
- Sectors
- Engineering, Rail
- Contract Type
- Permanent
- Hours
- Full Time
About Network Rail
Network Rail is at the heart of revitalising Britain's railway. From the rejuvenation of King's Cross station and the upgrade and expansion of Thameslink, to Europe's largest civil engineering project - Crossrail - we are involved in some of the most ambitious and diverse ventures the UK has ever seen. This will help us deliver the better railway that is vital for the economic prosperity of this country, transforming how people travel and make a massive difference to passengers and freight users right across Britain.
The Operations and Customer Services function operates the railway day-to-day. It delivers train paths, timetabling and train movements to enable safe performance and meet the needs of our customers. The function owns and manages our business relationships with the passenger and freight operators and external commercial stakeholders. The functional customer focused organisation provides clear ownership of operating responsibilities for all customers and stakeholders. The area delivery units are the building blocks of engineering and operations excellence.
The Route Control centres are responsible for the direct management of incidents affecting the operational railway within the Route on a day to day basis.
Brief Description
To act as the focal point within the Control for the provision of timely and relevant information about the network for internal / external parties and customers. Continuously maintain and update relevant information systems.
About the role (External)
Key Accountabilities
1. Collate and disseminate information to / from Network Rail Control to TOC / FOC Controls as required, to include providing real time train information to customers, both internal and external, through means such as TYRELL messaging and email messaging.
2. Disseminate accurate, concise and timely information on the OIS screens, in accordance with Network Rail company standards and statutory requirements, to passengers, Train Operator staff, Network Rail staff and other railway Group members, relating to incidents.
3. Input into a daily log of all notable actions, using the available systems in accordance with the relevant company standards and instructions.
4. Work closely with the Route Control Manager in the management of information flows within / out with the control organisation.
5. Produce reports and supporting data to agreed specifications and co-ordinate the provision of other necessary Control information to defined timescales.
6. Assist the Incident Controller (Lead Operations Controller) in creating the "prioritised plan" in line with the PIDD ACOP requirements.
7. Assist the Train Running Controller in the production & dissemination of an amended train plan during disruptive events.
8. Support the Control Team during manning of Gold Command in the collation of minutes and discussions held during incidents, and also during normal incident management conference calls.
Job Skills, Experience and Qualifications
Essential
• Good Communicator
• Good geographical knowledge of applicable Route
• Knowledge and demonstrable experience of control procedures and instructions
• Demonstrable skill in the use of Microsoft Office package and Control specific software e.g TRUST, CCIL, TRUST DA, Tyrell or other communications system
• Knowledge of Train Operating Companies within the route
• Good team working skills and ability to make objective decisions
• Able to influence others and work under pressure
Desirable
• Appreciation of signalling, p'way and electrification disciplines
• Geographical knowledge of adjoining Routes
• Understanding of commercial/ business picture within Network Rail and TOC's
NB: Please note, this is a 24/7 position.
How To Apply- External
Network Rail welcomes applications regardless of age, disability, marital status (including civil partnerships), pregnancy or maternity, race, religion or belief, sexual orientation, transgender status, sex (or gender), employment status, trade union affiliation, or other irrelevant factor. We will interview all disabled applicants who meet the essential criteria. We positively embrace flexible working recognising that employees may wish to balance work and family/home life.
Keeping people safe on the railway is at the heart of everything we do, safe behaviour is therefore a requirement of working for Network Rail. Applicants should demonstrate their personal commitment to safety in their application.
Network Rail can offer you a rewarding career with competitive pay and excellent benefits including a choice of contributory pension schemes, a generous annual leave package, a bonus scheme and an annual 75% subsidy on season tickets costing up to GBP3,333 (to a maximum amount of GBP2,500).
Salary GBPcirca 30,000 dependent on experience, plus London weighting.
Network Rail adheres to the Baseline Personnel Security Standard (BPSS). This is a government standard for pre-employment vetting. All prospective employees will undergo the required checks to meet this standard before joining the company.
Closing date: 20th October 2017, Late applications will not be accepted. We retain the right to close the advert before the listed closing date based on application volumes.
Please be aware there are 3 positions available under this advertisement.
Currency
GBP
Amount of Travel
Work At Home
Network Rail is at the heart of revitalising Britain's railway. From the rejuvenation of King's Cross station and the upgrade and expansion of Thameslink, to Europe's largest civil engineering project - Crossrail - we are involved in some of the most ambitious and diverse ventures the UK has ever seen. This will help us deliver the better railway that is vital for the economic prosperity of this country, transforming how people travel and make a massive difference to passengers and freight users right across Britain.
The Operations and Customer Services function operates the railway day-to-day. It delivers train paths, timetabling and train movements to enable safe performance and meet the needs of our customers. The function owns and manages our business relationships with the passenger and freight operators and external commercial stakeholders. The functional customer focused organisation provides clear ownership of operating responsibilities for all customers and stakeholders. The area delivery units are the building blocks of engineering and operations excellence.
The Route Control centres are responsible for the direct management of incidents affecting the operational railway within the Route on a day to day basis.
Brief Description
To act as the focal point within the Control for the provision of timely and relevant information about the network for internal / external parties and customers. Continuously maintain and update relevant information systems.
About the role (External)
Key Accountabilities
1. Collate and disseminate information to / from Network Rail Control to TOC / FOC Controls as required, to include providing real time train information to customers, both internal and external, through means such as TYRELL messaging and email messaging.
2. Disseminate accurate, concise and timely information on the OIS screens, in accordance with Network Rail company standards and statutory requirements, to passengers, Train Operator staff, Network Rail staff and other railway Group members, relating to incidents.
3. Input into a daily log of all notable actions, using the available systems in accordance with the relevant company standards and instructions.
4. Work closely with the Route Control Manager in the management of information flows within / out with the control organisation.
5. Produce reports and supporting data to agreed specifications and co-ordinate the provision of other necessary Control information to defined timescales.
6. Assist the Incident Controller (Lead Operations Controller) in creating the "prioritised plan" in line with the PIDD ACOP requirements.
7. Assist the Train Running Controller in the production & dissemination of an amended train plan during disruptive events.
8. Support the Control Team during manning of Gold Command in the collation of minutes and discussions held during incidents, and also during normal incident management conference calls.
Job Skills, Experience and Qualifications
Essential
• Good Communicator
• Good geographical knowledge of applicable Route
• Knowledge and demonstrable experience of control procedures and instructions
• Demonstrable skill in the use of Microsoft Office package and Control specific software e.g TRUST, CCIL, TRUST DA, Tyrell or other communications system
• Knowledge of Train Operating Companies within the route
• Good team working skills and ability to make objective decisions
• Able to influence others and work under pressure
Desirable
• Appreciation of signalling, p'way and electrification disciplines
• Geographical knowledge of adjoining Routes
• Understanding of commercial/ business picture within Network Rail and TOC's
NB: Please note, this is a 24/7 position.
How To Apply- External
Network Rail welcomes applications regardless of age, disability, marital status (including civil partnerships), pregnancy or maternity, race, religion or belief, sexual orientation, transgender status, sex (or gender), employment status, trade union affiliation, or other irrelevant factor. We will interview all disabled applicants who meet the essential criteria. We positively embrace flexible working recognising that employees may wish to balance work and family/home life.
Keeping people safe on the railway is at the heart of everything we do, safe behaviour is therefore a requirement of working for Network Rail. Applicants should demonstrate their personal commitment to safety in their application.
Network Rail can offer you a rewarding career with competitive pay and excellent benefits including a choice of contributory pension schemes, a generous annual leave package, a bonus scheme and an annual 75% subsidy on season tickets costing up to GBP3,333 (to a maximum amount of GBP2,500).
Salary GBPcirca 30,000 dependent on experience, plus London weighting.
Network Rail adheres to the Baseline Personnel Security Standard (BPSS). This is a government standard for pre-employment vetting. All prospective employees will undergo the required checks to meet this standard before joining the company.
Closing date: 20th October 2017, Late applications will not be accepted. We retain the right to close the advert before the listed closing date based on application volumes.
Please be aware there are 3 positions available under this advertisement.
Currency
GBP
Amount of Travel
Work At Home