Head of Operations
Job Title: HEAD OF OPERATIONS
Reporting to: MANAGING DIRECTOR
Scope Responsible: for Site-based processes - Project Management, Survey, Installation and Service. Maximise client expectations on programme, lead time and quality.
Key Responsibilities
- Manage site-based resources - Project Managers, Surveyors and Installers
- Ensure product availability through close relationship with Production
- Manage site costs including installer payments
- Manage site liaison and disputes
- Manage valuations and invoicing
- Ensure Site Health and Safety
- Carry out the responsibilities as set out in the Health and Safety Policy
Authority
- Direct Management of
- Survey Process Manager (1)
- Installations Coordination Manager (1)
- Installers (10)
- Surveyors/Project Managers (3)
- Authorisation of overtime
- Purchasing authority as defined in the purchasing procedure
- Keyholder
Contacts
Internal: All employees including Directors and Department Managers
External: ClientsSuppliers
PERSON SPECIFICATION:
Job Title HEAD OF OPERATIONS:
Qualifications
Good Educational Standard
Qualifications
Building or window industry related qualifications
Experience
Extensive experience with 5+ years at Management Level in Operations
Project Management / team
Site Management / team
Worked with small scale builders to major contractors
Be hands on and practical
Good communication skills
Worked as part of a team
Customer focused
Window or building industry
Experience
Using Microsoft Office suite
Skills and Abilities (Competencies)
Attention to detail
Methodical
Strong man management / leadership skills
Ability to meet deadlines
Ability to read construction drawings
Good numeracy and computer skills
Additional Comments
Hold a strong desire to establish their career to a Senior Management position.
Have a flexible approach to working time in order to meet deadlines.
Must be completely confidential and trustworthy
Reporting to: MANAGING DIRECTOR
Scope Responsible: for Site-based processes - Project Management, Survey, Installation and Service. Maximise client expectations on programme, lead time and quality.
Key Responsibilities
- Manage site-based resources - Project Managers, Surveyors and Installers
- Ensure product availability through close relationship with Production
- Manage site costs including installer payments
- Manage site liaison and disputes
- Manage valuations and invoicing
- Ensure Site Health and Safety
- Carry out the responsibilities as set out in the Health and Safety Policy
Authority
- Direct Management of
- Survey Process Manager (1)
- Installations Coordination Manager (1)
- Installers (10)
- Surveyors/Project Managers (3)
- Authorisation of overtime
- Purchasing authority as defined in the purchasing procedure
- Keyholder
Contacts
Internal: All employees including Directors and Department Managers
External: ClientsSuppliers
PERSON SPECIFICATION:
Job Title HEAD OF OPERATIONS:
Qualifications
Good Educational Standard
Qualifications
Building or window industry related qualifications
Experience
Extensive experience with 5+ years at Management Level in Operations
Project Management / team
Site Management / team
Worked with small scale builders to major contractors
Be hands on and practical
Good communication skills
Worked as part of a team
Customer focused
Window or building industry
Experience
Using Microsoft Office suite
Skills and Abilities (Competencies)
Attention to detail
Methodical
Strong man management / leadership skills
Ability to meet deadlines
Ability to read construction drawings
Good numeracy and computer skills
Additional Comments
Hold a strong desire to establish their career to a Senior Management position.
Have a flexible approach to working time in order to meet deadlines.
Must be completely confidential and trustworthy