Bookings and Office Administrator

Job Role: Bookings and Office Administrator
Location: Cardiff
Rate: GBP8.25
Hours: 8.30am to 5.30pm (1-hour lunch)

Purpose of the job

Due to recent and further expansion plans, our Client is looking to recruit a Bookings & Office Administrator to be based in their Main Reception.

Booking and Admin Responsibilities (Including but not limited to):

Input bookings onto booking system whilst following procedures
Understand and nurture existing client relationships
Conduct follow-up booking procedures
Maintain client database records
Manage and carry out client booking reminders
Utilise client database to segment and email out marketing documents
Liaise with clients regarding payment options
Handling cash including banking

General Responsibilities (Including but not limited to):

Answering telephone calls
Manage general email enquiries
Keeping accurate records of calls and taking messages when required
Hosting - Tea and Coffee. Facility tours to potential customers
General office appearance
Typing all letters and documentation when required
Overall responsibility of all office stationery ordering within budget
Responsibility of handling all daily Mail and Postage
Filing, shredding
Good use and understanding of Microsoft Excel, Word and Power Point software

Unsocial Hours

There will be very occasional requirements to work unsocial hours

This job description serves to illustrate the type and scope of the duties currently required for the above post and to provide an indication of the required level of responsibility. It is not a comprehensive or exclusive list and duties may be varied from time to time.

CANDIDATE PROFILE

Excellent communication skills and telephone manner
Can work very well both independently and as part of a small team
Computer literate with high attention to detail with a pro-active approach