Service Manager – LiveWell SYHA55160

Our client is an award winning not-for-profit organisation passionate about housing and supporting people to LiveWell, Settle at home and realising their potential.  A Sunday Times Best 100 Not for Profit organisations to work for, they are a forward thinking, innovative and ambitious organisation and currently own and manage over 6000 properties, support over 1600 vulnerable customers in care and supported housing projects and employ nearly 500 people. 

LiveWell is the largest provider of supported housing across the Sheffield City Region. They offer a diverse range of services and are passionate about driving and supporting innovation in the sector. Their work on developing new models of care and support is award winning.

• Are you a natural collaborator with a solid track record of working in mental health services?
• Do you have experience of leading and engaging teams?
• Do you have a passion for delivering innovative health & social care services in a person-centred way?
• Are you someone that could shape mental health services for the future, taking account of research and best practice, both nationally and internationally?

Our client is seeking someone to join the team in LiveWell working across their mental health services in Sheffield & Rotherham.

As the Service Manager, you will be the operational lead for 4 of their mental health services, ensuring these achieve the best possible outcome for our customers, financial viability and delivering high standards of service delivery which meet our internal standards, contractual and legislative requirements. In relation to staff and customers, the role requires effective operational leadership, undertaking regular performance monitoring to maximise quality, outcomes and opportunities for customers.

Their ideal candidate will have:

• Determination to focus on high quality person centred services that deliver great outcomes for customers
• Openness to challenge and confidence to challenge others.
• A creative approach to service delivery and promotion of good practice across services.
• Ability and track record of leading and inspiring a team of operational staff
• Ability to manage budgets
• Ability to forge excellent external relationships with relevant agencies
• Ability to track legislative, contractual and regulatory changes and apply these to service delivery

Some of the benefits

• Generous holiday entitlement – 27 days annual leave, statutory bank holidays, plus an additional 4 days
• Flexible working options including Flexi Time, Condensed Hours, Part Time
• Excellent training including free annual training and ongoing professional development including a leadership academy
• Excellent benefits including Rewards - employee discount scheme, which offers cash back and shopping discounts
• Westfield Health (employer paid)

For the purposes of the Rehabilitation of Offenders this role is an excluded job (LiveWell roles).

N.B. This post attracts essential car user allowance; therefore the post holder must have a full driving licence and access to a car during working hours

The successful candidate will also be expected to provide on call cover on a rota basis.

Working Hours:  37 hours per week, this may include the occasional need to attend meetings outside of routine operational hrs; Time in lieu will be given.

Closing Date:     12:00 noon on 20.10.17

1st Stage: Speed interviews will be carried out on 30.10.17

2nd Stage: Assessment day and formal interviews will be held all day on 6.11.17

Candidates are asked to note the above dates.

This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to apply for this vacancy, we will then send you more information on the role including a copy of the application form via email.