Network Analyst

Job Position: Network Analyst

Location:

Salary: £36,000 Gross per Year

Start Date: 6^th October 2017, Closing Date: 7^th November 2017

S P A Enterprise Services Limited, based at Stockley Park, Uxbridge, requires Network Analyst. Applicants must be experienced in complete Service Desk or managed services environment and must demonstrate a proven work track record to enable the following key responsibilities of the role:

• Should support BAU on Incidents and Requests to configuration and support for Office, E-mail and Enterprise Applications, Windows Desktops, Laptops, Tablets, Mobile, Printers and all conferencing systems for End Users in the Business
• Server and network administration with a high level proficiency in network protocols (TCP/IP)
• Conduct analysis of network security needs/requirements. Contribute to design, integration and installation of hardware and software. 
• Must maintain network documentation, alongside Create, manage and evolve policies, processes and procedures
• Support End User’s on Data Recovery process through Dell DDP
• Work on RB Infrastructure and Network monitoring tools such as Symantec, IPS/IDS, SPLUNK, NEXSUS, and NEXPOSE.
• IT infrastructure support, implementation and administration, queries via the phone and email and take an active role in prioritising tickets and working towards SLA’s.
• Troubleshoot any device- specific configuration and 3rd line health and availability issues for detection and SIEM solutions 
• Installation and maintenance of servers (OS/HW), Network configuration (Cisco).  Network monitoring and alert response.
• Install, configuration and troubleshooting Windows 2008/2012 Server & Windows 7 & 10, iOS & MacOS

Qualifications, Experience and Mandatory Skills Required:

• Minimum of 7 years+ in  CISCO including firewalls, switches and routing protocols Ticket management, client support and relations, documentation, analytic and systematic approach in problem solving techniques
• Educated to Computing Degree or equivalent.
• Good to have Cisco Certified Network Associate (CCNA)
• Experience to support ad-hoc network problems and queries within the Network Services team and Resolving operational moves, adds and changes via the Service Now system.
• Flexibility and experience in prioritising tasks and ability to deal with variable workload.
• Excellent Communication and written skills in English
• Team Work, Team Building & Leadership Qualities

Please apply with updated CV by clicking the apply button.