Mortgage Fraud Investigator
Perm position - Annualised Hours
Monday 16th October 2017
In your role as a Mortgage Fraud Investigator, you'll act as 1st line of defence, to manage and minimise the Bank's reputational and financial exposure to all forms of Mortgage Fraud
To investigate, alert and monitor mortgage fraud cases (eg new mortgage applications) utilising all appropriate systems to ensure fraudulent activity is identified and reported
To utilise internal and external intelligence and apply knowledge of fraud investigations to identify potential trends and risks that avert Mortgage Fraud activity within the bank
Contribution to and Support the Production of, Management Information for appropriate areas to demonstrate the effectiveness of Mortgage Fraud controls in identifying potential fraudulent activity
Conduct 3rd Party reviews (eg Brokers and Solicitors) if fraud concerns have been identified, escalating to the appropriate area or forum for discussion and agreement on how to proceed
Registration and investigation of fraud system alerts and Suspicious Activity Reports completed, investigated (and if required reported externally - NCA,SRA etc.) in a timely manner
Conduct reviews of existing identified fraudulent trends to assess the potential that unidentified fraud could exist across the mortgage book ( ie back book reviews)
Maintain, check and process data and information accurately to meet deadlines and standards, highlighting exceptions, investigating issues and problems and identifying emerging trends.
Participate in activities to improve operating processes, procedures and their effectiveness
Act as an SME for change activity relating to Mortgages and/or Mortgage Fraud
Maintain knowledge of regulatory and legal requirements relevant to the role. Support and promote compliance with those requirements within the role and the business and maintain full competence within the role as outlined in the Training & Competence scheme.
Knowledge, Skills and Experience Required:
You have a passion for delivering great customer service and taking ownership of customer queries.
You have good investigative skills
You are organised and methodical with attention to detail.
You've got excellent interpersonal and questioning skills.
You are reliable and have integrity, respecting customer's confidentiality.
We're not content with helping to change the future of ethical banking. We want to make a difference in our communities too. That's why we're looking for a Mortgage Fraud Investigator who can't wait to get started. Someone who knows what it means to be fair, responsible and focused on equality for all. In return, you'll enjoy feeling inspired by a talented team, on going training, great benefits and the support to grow your skills, confidence and career with a bank that cares.
'Our Bank's focused on continuing to create a more diverse and inclusive environment where all our colleagues can fulfil their potential. We love to receive applications from talented individuals across a diverse range of cultures, genders, ethnicities and lifestyles, who can work with us in maintaining a culture of belonging, where people are valued and respected.'