Beauty Therapist - Burton-on-Trent

Beauty Therapist - Hoar Cross Hall, Burton-on-Trent An opportunity has arisen for a quality Beauty Therapist to join our dedicated, driven and aspirational team. About us... Set in 50 acres of quintessential English countryside, Hoar Cross Hall Spa Hotel is a Grade II listed stately home retreat that pairs period style with modern luxury and attentive service. Far from imposing strict rules, regulations and regimes, the focus at Hoar Cross hall is on balancing the body and mind, restoring a sense of calm and promoting a general feeling of well being. Hoar Cross Hall has undergone a significant period of refurbishment and upgrade in 2015, making it now one of the most sought-after destination spa hotels in the UK, with levels of service to match. Our Vision Creating memorable experiences, first time, every time Our Mission Our journey is unique Our people are our strength Our guests are our passion About you.... To live and breath the Company's Mission, Vision and Commitments of People, Quality and Results. About the Role...... To ensure that all treatments are carried out to the high standard we and our associated product houses require. Remaining flexible and willing to carry out the variety of treatments in which you have been trained. To ensure lifestyle questionnaires are always completed. To follow through all treatments you have received training for in the correct timescales and using the correct procedures. After care and recommends are always given to the client. Incorporate retail sales / recommendations with all treatments in a polite, professional manner. To achieve daily sales targets. To achieve daily treatment targets. To encourage first class customer service at all times. Removal and collection of dirty / clean laundry. To keep your therapy room comfortable and exceptionally clean and tidy. To ensure your towel cabby, air conditioning unit and stone burners are switched off and unplugged at the end of day. To ensure all daily jobs and duties are carried out as requested by your senior. To escort clients to the relaxation chairs in the post treatment lounge at the end of every treatment. When on the therapy reception desk; always behave in a professional and polite manner. Clients should always be greeted, checked in and directed into the treatment lounge. The Telephone should be answered quickly and in a professional manner. End of day jobs checked and signed. We can offer.... Uniform Leisure Membership Meals Provided Discounts in the Retail Shop, Food and Beverage Outlets, Treatments and overnight stays. Pension scheme Recruit a friend Scheme Induction and training programme Flexible working arrangements to help balance work and home life We are an Equal Opportunities employer and welcome applications from all sectors of the community.