Restaurant Manager - Burton-on-Trent

Restaurant Manager - Hoar Cross Hall, Burton-on-Trent An opportunity has arisen for a quality Restaurant Manager to join our dedicated, driven and aspirational team. About us... Set in 50 acres of quintessential English countryside, Hoar Cross Hall Spa Hotel is a Grade II listed stately home retreat that pairs period style with modern luxury and attentive service. Far from imposing strict rules, regulations and regimes, the focus at Hoar Cross hall is on balancing the body and mind, restoring a sense of calm and promoting a general feeling of well being. Hoar Cross Hall has undergone a significant period of refurbishment and upgrade in 2015, making it now one of the most sought-after destination spa hotels in the UK, with levels of service to match. Our Vision Creating memorable experiences, first time, every time Our Mission Our journey is unique Our people are our strength Our guests are our passion About you.... To live and breath the company's Mission, Vision and Commitments of People, Quality and Results. About the role... Recognise, attract and develop talent Actively encourage feedback and ideas and share with the wider team Support, motivate and empower your team Respect and trust your colleagues * Ensure training needs analysis of your departmental staff is carried out and training programmes are designed and implemented to meet needs. Conduct probation and formal performance appraisal in line with company guidelines. Coach, counsel and discipline staff, providing constructive feedback to enhance performance. Approve leave requests after considering peaks and troughs in the business. Actively support other departments to ensure overall guest satisfaction. Challenge, Innovate and Improve departmental performance at all levels Communicate effectively with guests, team, peers, superiors through pre-and post shift briefings, daily and weekly operations briefings and meetings as set by the company Quality standards are in place with comprehensive, current, guest focused and up to date Standard Operating Procedure Manuals as approved by the General Manager Must be able to demonstrate extremely high standards of guest care Attend and actively participate in monthly communication meetings Anticipate market/ guest profile changes and review operations and offering accordingly Carry out regular competitor analysis and review Restaurant operation/ offering accordingly Create positive Public Relations opportunities Maintain high standards of quality, hygiene and health and safety at all times We can offer.... Uniform Leisure Membership Meals Provided Discounts in the Retail Shop, Food and Beverage Outlets, Treatments and overnight stays. Pension scheme Recruit a friend Scheme Induction and training programme Flexible working arrangements to help balance work and home life We are an Equal Opportunities employer and welcome applications from all sectors of the community.