Retail Manager

The Black Country Living Museum is a large, financially self-reliant independent open-air museum attracting c308,000 visitors each year, with an annual turnover of £6m and currently making six-figure surpluses to invest in our future.

In line with our continued growth, both in our visitor numbers and support/donor base, we are introducing some new roles to support the areas of Retail and Admissions and Business Development. The successful candidates for these positions will be have great interpersonal and communication skills, as well as proven experience in the relevant areas.  

The focus of this role will be to encourage our visitors to take away a memento of their visit, providing an attractive and competitive offering across the Museum Gift Shop, on-site Heritage retail outlets and the online shop.  Whilst managing the day-to-day operation of the outlets, the successful candidate will also manage and develop the Retail Team and support the Head of Retail & Admissions in continuously developing the Museum’s Retail offer and improved financial results.

Salary: c.£22,000 - £24,000

Please apply online with your CV and cover letter for this Retail Manager role.

An application form will need to be completed for this position and will be sent to the email address on your CV application, please check your email and return as soon as possible.

The closing date for all applications is 30 October 2017.

Please check your email for confirmation that your application has been received and to follow further instructions if applicable.