Front of House Manager - Torquay - GBP25,000 - Luxury Hotel

Recruiter
Anonymous
Location
Torquay
Salary
Competitive
Posted
29 Sep 2017
Closes
27 Oct 2017
Contract Type
Permanent
Hours
Full Time
Front of House Manager - Torquay - GBP25,000 - Luxury Hotel

Front of House Manager
Torquay, Devon
Salary up to GBP25,000
5 days from 7
Hotel Experience essential
Paramount Personnel are seeking a Front of House Manager for a beautiful luxury 4 star hotel in Devon. As Front of House Manager, and part of the hotel management team reporting to the General Manager, you will be responsible for the running of the reception and front of house areas for both day and night shifts.

The Front of House Manager will be accountable for ensuring a smooth operation and the excellence of a personalised guest experience from their arrival to their departure. You will be responsible for ensuring the team are trained, developed and motivated and able to provide the highest possible levels of customer service.

Your responsibilities will include:

Delivery of a first-class service
Administration and banking procedures
Team training and development
Organise and direct room sales, reservations and capturing up selling opportunities
Set and monitor departmental targets
Manage operational budget, control wage costs and achieve financial targets
Essential experience:

An understanding of hotel booking systems
Customer Care
Communication skills
It Literate
Pro Active and self motivated
The Front of House Manager must have at least two year's managerial experience in Front Office or a Guest Service Environment, in a 4 or 5 star hotel. You will also need a thorough working knowledge of reservations and rate management, be computer literate and have a proven ability to lead, support and motivate others.

To apply for this fantastic opportunity, please email your CV to Judd Barker through this website